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"Information"
Author
Unknown
When I
was
quite
young,
my
father
had one
of the
first
telephones
in our
neighborhood.
I
remember
well the
polished
old case
fastened
to the
wall.
The
shiny
receiver
hung on
the side
of the
box. I
was too
little
to reach
the
telephone,
but used
to
listen
with
fascination
when my
mother
used to
talk to
it.
Then I
discovered
that
somewhere
inside
the
wonderful
device
lived an
amazing
person -
her name
was
"Information
Please"
and
there
was
nothing
she did
not
know.
"Information
Please"
could
supply
anybody's
number
and the
correct
time. My
first
personal
experience
with
this
genie-in-the-bottle
came one
day
while my
mother
was
visiting
a
neighbor.
Amusing
myself
at the
tool
bench in
the
basement,
I
whacked
my
finger
with a
hammer.
The pain
was
terrible,
but
there
didn't
seem to
be any
reason
in
crying
because
there
was no
one home
to give
sympathy.
I walked
around
the
house
sucking
my
throbbing
finger,
finally
arriving
at the
stairway.
The
telephone
-
Quickly,
I ran
for the
footstool
in the
parlor
and
dragged
it to
the
landing.
Climbing
up, I
unhooked
the
receiver
in the
parlor
and held
it to my
ear.
"Information
Please,"
I said
into the
mouthpiece
just
above my
head. A
click or
two and
a small
clear
voice
spoke
into my
ear.
"Information."
"I hurt
my
finger.
. ." I
wailed
into the
phone.
The
tears
came
readily
enough
now that
I had an
audience.
"Isn't
your
mother
home?"
came the
question.
"Nobody's
home but
me." I
blubbered.
"Are you
bleeding?"
"No," I
replied.
"I hit
my
finger
with the
hammer
and it
hurts."
"Can you
open
your
icebox?"
she
asked. I
said I
could.
"Then
chip off
a little
piece of
ice and
hold it
to your
finger,"
said the
voice.
After
that, I
called
"Information
Please"
for
everything.
I asked
her for
help
with my
geography
and she
told me
where
Philadelphia
was. She
helped
me with
my math.
She told
me my
pet
chipmunk
that I
had
caught
in the
park
just the
day
before
would
eat
fruits
and
nuts.
Then,
there
was the
time
Petey,
our pet
canary
died. I
called
"Information
Please"
and told
her the
sad
story.
She
listened,
then
said the
usual
things
grown-ups
say to
soothe a
child.
But I
was
un-consoled.
I asked
her,
"Why is
it that
birds
should
sing so
beautifully
and
bring
joy to
all
families,
only to
end up
as a
heap of
feathers
on the
bottom
of a
cage?"
She must
have
sensed
my deep
concern,
for she
said
quietly,
"Paul,
always
remember
that
there
are
other
worlds
to sing
in."
Somehow
I felt
better.
Another
day I
was on
the
telephone.
"Information
Please."
"Information,"
said the
now
familiar
voice.
"How do
you
spell
fix?" I
asked.
All this
took
place in
a small
town in
the
Pacific
Northwest.
When I
was 9
years
old, we
moved
across
the
country
to
Boston.
I missed
my
friend
very
much.
"Information
Please"
belonged
in that
old
wooden
box back
home,
and I
somehow
never
thought
of
trying
the
tall,
shiny
new
phone
that sat
on the
table in
the
hall.
As I
grew
into my
teens,
the
memories
of those
childhood
conversations
never
really
left me.
Often,
in
moments
of doubt
and
perplexity
I would
recall
the
serene
sense of
security
I had
then. I
appreciated
now how
patient,
understanding,
and kind
she was
to have
spent
her time
on a
little
boy.
A few
years
later,
on my
way west
to
college,
my plane
put down
in
Seattle.
I had
about
half an
hour or
so
between
planes.
I spent
15
minutes
or so on
the
phone
with my
sister,
who
lived
there
now.
Then
without
thinking
what I
was
doing, I
dialed
my
hometown
operator
and
said,
"Information,
Please".
Miraculously,
I heard
the
small,
clear
voice I
knew so
well,
"Information."
I hadn't
planned
this but
I heard
myself
saying,
"Could
you
please
tell me
how to
spell
fix?"
There
was a
long
pause.
Then
came the
soft
spoken
answer,
"I guess
your
finger
must
have
healed
by now."
I
laughed.
"So it's
really
still
you, " I
said. "I
wonder
if you
have any
idea how
much you
meant to
me
during
that
time."
"I
wonder",
she
said,
"if you
know how
much
your
calls
meant to
me.
"I never
had any
children,
and I
used to
look
forward
to your
calls."
I told
her how
often I
had
thought
of her
over the
years
and I
asked if
I could
call her
again
when I
came
back to
visit my
sister.
"Please
do, she
said.
"Just
ask for
Sally."
Three
months
later I
was back
in
Seattle.
A
different
voice
answered,
"Information."
I asked
for
Sally.
"Are you
a
friend?"
She
said.
"Yes, a
very old
friend,"
I
answered.
"I'm
sorry to
have to
tell you
this,
she
said.
Sally
had been
working
part-time
the last
few
years
because
she was
sick.
She died
five
weeks
ago."
Before I
could
hang up
she
said,
"Wait a
minute.
Did you
say your
name was
Paul?"
"Yes."
"Well,
Sally
left a
message
for you.
She
wrote it
down in
case you
called.
Let me
read it
to you."
The note
said,
"Tell
him I
still
say
there
are
other
worlds
to sing
in.
He'll
know
what I
mean."
I
thanked
her and
hung up.
I knew
what
Sally
meant.
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